CV MARKET´S CLIENT
Tööpakkumine on aegunud!
You will be responsible for:
•Building good relations with internal and external customers, and for ensuring all customer service activities are in alignment with our Service Level Agreements (SLA)
•Delivering on a broad spectrum of customer support activities, including delivering all orders as executable to Transport Management, issue billing documents, manage return handling and diversion handling
•Delivering excellent customer service to meet the requirement of the customer, and within your team develop and implement solutions to increase customer satisfaction
•Communicating solutions to customers and diligently follow up on complaints using the appropriate tools
•Being a role model of our culture where health, environment, safety and quality are a top priority, including Yara’s Corporate social responsibility and code of conduct
To be the best match you will need:
•Relevant successful operational experience from Customer Service, ideally within Supply Chain
•Ability to establish trust and build strong relationships with internal and external customers
•Excellent communication skills and a true team player
•Relevant education within Supply Chain, relevant experience may compensate for lack of formal education
•Fluent/native Dutch, French or Spanish and fluent English
•Some travelling for some of the roles may occur
The right candidate puts the customer first and is passionate about delivering value. A supportive and collaborative team player that assumes responsibility and ensures diligent execution of all tasks.
Yara offers a dynamic job where you play an important role for developing your work environment, while having international and business exposure, exciting opportunities and great colleagues. Yara’s business requires cultural awareness and a global mindset. If you would like to work in a professional and international business environment we look forward to receiving your application.