Job Description
- Offer excellent customer support via phone and e-mails for main brands as Bosch, Siemens, Gaggenau, NEFF, Constructa.
- Handling service orders and spare part orders via SAP and BSH internal programs Quick Finder and Spice
- Provide information about products and services
- Identify the problem or matter of the complaint and suggest potential solutions.
Requirements
- You are service-minded, enjoy helping people and have possessing caring attitude towards customers.
- You are able to multitask in fast pace environment and have quick self-sufficient thinking
- You have worked in customer service before
- You are fluent in Danish (verbal and written)
- You can communicate in English.
- Work experience in call center would be an advantage.
Company offers
- Opportunity to work in a successful company with high quality brands
- Exciting and challenging work in modern work environment with very supportive team
- Profound training and strong support throughout the daily work
- Working time is from Monday to Friday during office hours.
- BSH Call Centre is located in Tallinn (Lõõtsa 12)
