Job Description

Do you have an interest in helping people to look for an original and personal gift to surprise their customers, staff or loved ones? Are you fluent in Dutch and manage in English as well  - then we have the job for you!

Our company values, in alignment with our client values, require you to be honest, humble and listen to the customer and the customer’s needs.

In order for you to be comfortable and successful it is important that you are driven and outgoing, have experience in using several programs ( multi tasking ) at the same time while having a customer on the phone.

The main requirement is that you have a strong focus on customer needs and an understanding of how customers can behave and ability to customize your response according to customer needs with pride and dedication.

Requirements

Good Dutch language skills, verbal as well as written
Good command of English (our common Webhelp language)
Communication and interpersonal skills to match the customer experience challenge
Absolute positive customer service attitude
Previous experience in a customer service environment is an advantage, but is not a necessity.

Company offers

A base salary ranging from €1680 gross per month
Performance bonuses ranging from €100 to €150+ gross per month
Expenses subsidy (phone, internet, parking, sports, etc.) of €60 net per month
Private health insurance
International work environment (Webhelp employs 120,000 people all over the world), with many (also international) opportunities for professional and personal growth
Great Team of colleagues and excellent working atmosphere

Work from Monday to Friday