Job Description

The Customer Logistics Specialist coordinates end-to-end order and delivery processes to ensure high product availability and excellent customer service. The role acts as a key link between customers, sales, and supply chain teams, focusing on execution excellence, process optimization, and cost efficiency.

KEY RESPONSIBILITIES:

Coordinate customer order processing and deliveries;
Monitor daily shipment execution and respond flexibly to demand changes;
Manage promotional orders, new SKUs, phase-in/phase-out activities;
Analyze service KPIs and drive improvements;
Identify root causes of out-of-stocks and implement mitigation actions;
Support forecast accuracy and sales planning at customer level;
Optimize logistics processes and cost to supply;
Cooperate closely with Customers, Sales, Planning, Transport, Warehousing, and Production teams;
Prepare reports and manage data in SAP and related systems;
Actively contribute to continuous improvement and logistics initiatives.

REQUIREMENTS:

University or College degree;
1-2 years of experience in a simmilar role (would be considered as an advantage);
Customer-focused mindset with strong analytical skills
Ability to manage priorities and work independently
Good communication and stakeholder collaboration skills
Very good MS Office skills (especially Excel)
Experience with SAP and EDI systems (would be considered as an advantage)
English and Estonian proficiency

WHAT WE OFFER:

Medical Care: employees have an opportunity to enroll for a health insurance plan. Through health insurance, it's possible to cover the costs of doctor's visits, hospitalization, vaccination, dental care, and also to apply for sports or other well-being activities compensation.
Fruit for employees: we provide fresh, seasonal fruits at all our locations.
EAP (Employee Assistance Program): 24/7 access to free consultation and assistance for employees and their family members in dealing with personal and professional problems and challenges.
Flexible working conditions: work from home, shorter Fridays, hybrid model, ability to start your working day between 7 am and 10 am
Additional days off for taking up annual leave: if you use all your annual leave each year, you will receive up to 3 additional days off.
Lunch cards: the lunch card, which we subsidize every month, will allow you to purchase meals at your favorite places.
In-kind: Every quarter you will receive Coca-Cola products.