Customer care agent (Estonian, English, Swedish languages)

GET READY TO:

• Be responsible for a defined group of customers
• Communicate with customers (solving issues, responding to requests, requesting documents)
• Communicate with 3rd parties if needed (partners, etc.)
• Handle incoming e-mails, calls (directed to the Customer Support team address)
• Manage ticketing system
• Entry data to internal systems

WE EXPECT YOU TO HAVE:

• Excellent English, Estonianand Swedish languages skills
• Experience in a similar role
• Intermediate Microsoft Office knowledge
• Ability to meet deadlines in a fast-paced quickly changing environment

TALKING BENEFITS:

• Get fun. We encourage our teams to connect and celebrate their success
• Fully remote work position
• Let‘s grow. Join initiatives, pitch your ideas, and develop your strengths in the fast-growing international company