Job Description
In the Cross-Border Unit we support our customers by communicating with them directly over the phone and via email and behind the scenes by monitoring and analysing our processes to ensure a seamless customer journey.
How do you create value?
- You will advise our customers via email and phone
- You will monitor the portfolio to identify possible issues and solve them proactively
You are a true expert in the team when
- You will be involved in developing improvements of our services
- You will be creating content to increase the brand awareness and trustworthiness in our Cross-Border countries.
How do you create value?
- You will advise our customers via email and phone
- You will monitor the portfolio to identify possible issues and solve them proactively
You are a true expert in the team when
- You will be involved in developing improvements of our services
- You will be creating content to increase the brand awareness and trustworthiness in our Cross-Border countries.
Requirements
Our expectations for you
- You have very good communication skills
- You are tech-savvy and know your way around basic computer applications
- You are inspired to try and use new technologies and tools
- You have the ability to work independently and as part of a team
- You have good verbal and written communication skills in English and German
- You have very good communication skills
- You are tech-savvy and know your way around basic computer applications
- You are inspired to try and use new technologies and tools
- You have the ability to work independently and as part of a team
- You have good verbal and written communication skills in English and German
Company offers
Join us in building the best everyday bank
Our goal is to build the best bank in Estonia, and why not also the best in the world. This requires the use of new technologies in developing daily services on a fresh banking platform. If you believe you have what it takes and want to be part of this unique opportunity, come and let's create the future of everyday banking together!
Today, we are the Estonian bank with the widest international presence, 100% owned by Estonian stakeholders. We operate in nine markets. Now, we want to take the next step and start offering daily payment services to our clients because we believe we can provide better conditions than those currently available on the market.
Our goal is to build the best bank in Estonia, and why not also the best in the world. This requires the use of new technologies in developing daily services on a fresh banking platform. If you believe you have what it takes and want to be part of this unique opportunity, come and let's create the future of everyday banking together!
Today, we are the Estonian bank with the widest international presence, 100% owned by Estonian stakeholders. We operate in nine markets. Now, we want to take the next step and start offering daily payment services to our clients because we believe we can provide better conditions than those currently available on the market.
