CRM Executive

Maintaining the CRM calendar and taking part in planning of CRM campaigns and activities

Implementing and executing of the retention offers and promotions using appropriate systems in place

Testing, sending and scheduling email and other channel campaigns to the customers, using appropriate systems in place

Segmenting distribution lists based on campaign requirements

Providing regular reporting to the Head of CRM on the success of campaigns and activities

Liaising with relevant teams to ensure the smooth running of CRM campaigns

Analyzing competitors’ activities to identify opportunities and challenges

Monitoring, analyze, and report on campaign and CRM metrics

Previous experience in igaming

Fluency in Estonian and English (both written and spoken)

A customer-centric mindset – you always keep the KPIs in focus and think from the customer’s perspective

A knack for writing engaging copy

Solid analytical skills with the ability to interpret and act on data insights

A collaborative team player who is also confident working independently

Highly organized, with the ability to manage multiple projects and meet deadlines

Russian or German is a plus

A low-bureaucracy environment built on trust, autonomy, and ownership

Competitive salary aligned with market benchmarks

Flexible working hours

Hybrid work model, with a modern office in Ülemiste City and an office option in Cyprus

Wellbeing and sports compensation via Stebby including health insurance

Extra paid vacation days to support rest and long-term sustainability

Paid sick leave