Client Success Manager (CSM)
Location: Tallinn, Estonia
Compensation: Base + Commission
About Vendisys
Vendisys is changing the way B2B companies fill their top-of-the-sales-funnel with Meeting-Ready Powerful Actionable Leads (mPALs). As the pioneer and leader in the AI prospecting space, Vendisys leverages search and crawl technologies, multiple data streams, and compelling messaging design, email and LinkedIn to yield 5-30x the response rates and performance of traditional outbound marketing methods.
Our clients include start-ups backed by Kleiner-Perkins, Greylock, and Bessemer to Fortune 1000 companies such as Adobe, Panasonic and Emerson, who use our leads to:
- Turbo charge prospecting productivity
- Shrink lead and deal cycles and boost conversions
- Yield huge ROIs with a predictable and low-risk pay-per-lead model
The Role
As a Client Success Manager, you’ll work alongside the COO to manage client campaigns, both through email and on LinkedIn. You’ll own the entire post-sales customer journey. From onboarding to renewal and upsell, target market definition to lead delivery… Building strong, lasting relationships with clients across titles and industries, you’ll earn commissions on all the delivered leads you can help produce. You will work closely with the COO, and also cross functionally with Product, Operations, Sales, and Development to provide feedback from the customer journey and what you’re seeing in our target industries. If you are organized, resourceful, and someone craving an opportunity to hit it big at a fast growing startup -- this is your dream job.
This role will initially report to the COO.
You will...
- Work closely with the COO with support from our hard-charging SDRs to develop and execute the go-to-market plan
- Build strong client and internal relationships to create new and expanded business opportunities in the technology space
- Independently create and deliver customized, strategic presentations and proposals
- Develop and implement communication strategies to show the value of Vendisys to prospective clients
- Prioritize effectively across the sales cycle and close large-scale deals ($100K-1M+) via phone and in-person meetings
- Independently maintain a sales pipeline and executes against individual/team quota, with the goal of consistently attaining or exceeding sales targets.
- Drive cold outreach campaigns via Email & Phone into Key Named Accounts
- Maintain account and opportunity forecasting within Salesforce.com
- Manage client relationships at all levels of buying influence
