Job Description
What will you be doing:
- Create, manage, and support all administrative functions associated with Jira, Confluence, 3rd party add-ons, and integrations
- Implement Jira Service desk and ITSM and lead the project for group wide use
- Drive the strategic roadmap for better tool utilization through documentation, training, coaching, and optimization, enabling stakeholders to work with even greater productivity
- Use your deep knowledge of the Jira platform and experience to build the Jira hierarchy and workflows to implement and maintain consistent structure
- Create and manage Jira cloud automations to help automate business processes.
- Establish and maintain system optimization for shared filters and dashboards, group subscriptions, global permissions, email notifications, and resolving workflow issues
- Proactively plan and implement upgrades for the project management platforms.
- Create Jira-based reports, dashboards, and planning views based on different user requirements and provide stakeholders with actionable metrics and status reports
- Troubleshoot user and system-level issues
- Communicate, written and verbal, with technical and non-technical cross-functional teams
Requirements
Does this sound like you?
- 3 years’ experience administrating Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)
- Very strong verbal and written communication skills
- Good Project management skills
- Working knowledge of both Scrum and Kanban methodologies
- Experience extending Atlassian products via code development is preferable
- Experience directly integrating Atlassian products with other systems is preferable
- Knowledge of script runner is a plus
Your mindset: • Service • Responsibility • Teamwork • Solutions • Ambition
Company offers
In return, the successful candidate will get:
- A competitive salary
- Fun events
- Flexible working conditions
- Focus on health
- Potential to developyour career
- Exiting industry experience
- Multi-cultural working environment
- Free tea/coffee and healthy snacks