https://www.cvkeskus.ee/710960

Leidsid aegunud tööpakkumise

Vaata hoopis uusi tööpakkumisi Sinu valdkonnas!

Värsked tööpakkumised
Tööpakkumise number #710960
Veebipõhine värbamine
Kaugtöö võimalus

Ad Studio Customer Support Advisor for Spotify with Finnish and English

CVKeskus.ee klient
Eesti, võimalus töötada kodukontorist / teha kaugtööd
Tööpakkumine on aegunud!

Veebipõhine värbamine Kaugtöö võimalus

Töö kirjeldus


  • Provide first level support to clients placing ads with Ad Studio.

  • Manage all queries, requests and feedback received via email to ensure a timely resolution and an overall positive client experience.

  • Work the approvals queue continuously throughout the business day, ensuring all ads are in line with our editorial policies.

  • Maintain a strong knowledge of the editorial policies, as well as current and cultural events that may have an influence on ads.

  • Identify “grey area” ads and escalate to the Ad Studio business team.

  • Command & convey key Ad Studio product knowledge to advertisers with accurate detail.

  • Utilize internal systems (Salesforce, Slack) to log issues, escalate unresolved queries and follow-up with relevant teams for issue resolution.

  • Work occasional ad hoc support tasks outside of the general email queue and ad approvals workflows.


Ootused kandidaadile


  • An experienced customer support advisor with Spotify experience.

  • Quick learner with excellent attention to detail.

  • Highly motivated, proactive, and adaptable to change.

  • Excellent troubleshooting and problem-solving skills.

  • Team player with ability to work as an individual.

  • You are incredibly sensitive to culture and comfortable identifying content that could be seen as inappropriate.

  • Strong written and verbal communication skills.

  • Fluency in both written and verbal forms of English and Finnish is essential.

  • Prior experience with Salesforce case management is a plus.


Ettevõte pakub


  • competitive salary

  • full "work from home" solution


Tööpakkumise number
#710960

Asukoht:
Eesti, võimalus töötada kodukontorist / teha kaugtööd
Töö tüüp:
täistööaeg
Lisainfo:
palgatöötaja
Kuulutus aegub:
16. juuli 2021
Kuulutus sisestati:
16. juuni 2021

CVKeskus.ee klient

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years.

Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at www.sutherlandglobal.com

Vaata rohkem

Kandideerid järgmisele tööpakkumisele:
Ad Studio Customer Support Advisor for Spotify with Finnish and English
Tahtsime Sulle teada anda, et järgnev kandideerimisprotsess ei toimu tööportaalis. Tööandja soovib, et jätkaksid kandideerimist nende karjäärilehel / värbamisplatvormil. Loodame, et saad soovitud töökoha!
Tahtsime Sulle teada anda, et järgnev kandideerimisprotsess ei toimu tööportaalis. Tööandja soovib, et jätkaksid kandideerimist nende karjäärilehel / värbamisplatvormil. Loodame, et saad soovitud töökoha!