Danish-speaking Customer Support specialist (Travel industry)

If you love the feeling of a perfectly planned out trip, this job might be just for you. We're looking for a Danish-speaker to be a customer service specialist for a travel company and help our customers go on the trip of a lifetime. 

As a Customer Support Specialist, you will be responsible for:

• Bringing great customer service to the customers via phone and e-mail
• Providing accurate information about new bookings, rebookings and cancellation options for air and rail travel, hotel bookings and more
• Finding solutions for each individual customer to ensure their journey runs smoothly 
• Correctly documenting all processes in our clients' systems

To do great in this role, you must have at least a C1 level in Danish and a good command of English. Other than that, we'd love for you to be passionate about great customer service and can be a flexible and dynamic addition to our team. 

• Monthly salary of 1800 EUR/gross
• The chance to earn monthly performance bonuses up to 100 EUR
• Opportunity to work hybrid after the training period
• Expenses subsidy  (phone, internet, parking, sports, etc.) of 60 EUR/net per month
• Extended health insurance
• Real growth opportunities in a big international company 

Our recruitment process consists of a short phone interview, an online test of the Danish language, finally an interview and a background check. If we turn out to be a match, we'll be happy to extend you an offer to join us! 

We're so eager to see your application - just click apply ?