Job Description

As a Store Manager at H&M, you will spend 80% of your time where it all happens – on the shop floor. Not only because that's more fun, but also to support and lead your colleagues to achieve superb results and inspire customers to keep coming back. You know the importance of listening to your team's ideas and helping them to develop their skills. When you're not on the floor, you’re developing sales strategies and putting plans in place to support your team and the store's success. 

Some of the key responsibilities of this role 

• You ensure excellent customer service in your store,
• Controlling sales results and the level of budget implementation in order to optimize profit,
• You ensure your Store’s execution continuously meets H&M standards and follow up using the Customer Audit Tool. 
• You manage the recruitment, training, development and succession planning for your Store. 
• Together with your leadership team, you actively work with talent and leadership development in your Store in order to support business needs. 
• Ensuring that all procedures related to work time planning, cash flow, deliveries and the safety of employees and goods meet the highest standards.

Requirements

Just like everyone at H&M, we believe you are a sales-minded, social, open, communicative, and ambitious team player, full of drive and optimism. To be successful in the role we foresee that you are a true Leader who:

• Has a vision and creates engagement and unity through clear communication,
• Experience in sales and team management,
• Ambition and result orientation as well as a positive attitude,
• Builds and maintains trust to guide people through risk and change,
• Has positive attitude to change and desire to learn,
• Effectively collaborates with groups of diverse people and makes others succeed,
• The ability to evaluate and improve the activities of you and the entire team to achieve goals and results,

 Furthermore, your qualities also include:

• Good English and Estonian skills
• Strategic mindset and analytical skills
• Outgoing personality and positive attitude
• Creativity and thinking out of the box.
• Own initiative and result-driven attitude
• Ability to prioritize and plan for efficient workflow.

Company offers

• Meaningful work in one of the largest and best-performing global fashion brands
• Permanent employment contract in an international company with a unique culture
• A fixed 25% discount on purchases in H&M and other H&M Brands for you and one member of your family
• Regular feedback from your manager and colleagues, so you can grow
• Possibility of growing within the company (over 70% of our recruitment processes are internal)

We offer you a great opportunity for endless development in a fashion company with a unique culture characterized by belief in people, teamwork, and entrepreneurial spirit.

We’re looking forward to hearing from you!