Job Description

We are looking for Finnish-Speaking Customer Service Specialist to join our Customer Support team. You will be working for our client, one of the biggest online accommodation providers worldwide. If you have excellent Finnish and English language skills (verbal and written), strong communication and administration skills, customer-focused approach, attentiveness, and positive attitude then this job might be for you. 

Requirements

• Handling incoming phone calls and emails from the website users


• Acting as an intermediary between the customers and accommodations


• Managing reservations, special requests and complaints and finding solutions to website users´ inquiries

Company offers

• Working hours from Monday to Friday from 9:00-17:30


• Full training


• Supportive team and friendly colleagues


• Possibility to gain working experience and career opportunities


• Possibility to work from home in Estonia


• Sport compensation and health benefits


• Fun company and team events


• Variety of bonuses and discounts


• Possibility to work from home