AGENT SUPPORT REPRESENTATIVE (Danish speaking)

As part of a team, you will provide first line technical support, reseller mobile app LINX related first line IS (solve problems, provide guidance and training) for Linde Gas’s agents (partners selling gases in retail market) by phone, as well to fulfil duties related to Cylinder Deliver and Equipment Supply processes, manage daily SAP error logs, complaint orders and queries, maintain lost cylinders, place manual delivery notes to the system and reject incorrect orders. In addition, you will be in contact with Linde Gas’s local units within our region - Nordic and Baltic countries and work as back up resource with gas order entry.

You have a strong client service inclination and accurate, swift working style. You are known for your logical thinking and ability to multi-task. You are computer literate and take interest in administrative assignments – the concept of routine has a positive meaning for you. You believe that a great team is the basis for excellence; you are very good in English and in Danish language (orally as well as in written).

• Personal growth opportunities
• Motivated and talented co-workers within a multinational working environment
• Extra winter holiday week (paid) and life insurance
• Lunch compensation
• Location in the brand-new Tallinn Business Service Center in the middle of Estonian Silicon Valley – Ülemiste City and a home office option.
• Company events and free coffee