Operations Coordinator - Team Lead

• Support all Bolt's business operations in London from our Tallinn office
• Onboard new drivers to Bolt's platform
• Create loyal fans by handling Driver queries like a boss
• Develop analytical models and reports, focusing on the activation of new drivers and team performance
• Manage the Operations Support team to ensure the performance aligns with business requirements
• Manage existing drivers to ensure a quality service

• Availability to work on weekends
• You have 1 year experience in management
• You're a great communicator and motivator
• You have a data-driven analytical mindset (Excel skills are a must)
• You're a hustler, not stopping after 20 obstacles a day
• You have excellent spoken and written English
• You're passionate about new technologies and ride-sharing

You’ll get extra credit for:

• Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
• Experience in product launches or running a business

• Motivating compensation – motivational base pay and company stock options
• No corporate BS – we’re moving too fast for that
• Amazing personal growth experience at one of the fastest-growing startups in Europe
• Working with a motivated and talented international team, plus regular team events
• Flexible working hours – as long as you get the work done
• Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world