Commerce Specialist

Commerce Specialist is responsible for day to day operations of Bolt payments platform. This involves monitoring KPIs, troubleshooting payment/fraud issues, screening fraud patterns, supporting customer support on escalations and making sure the platform is running efficiently at all times.

• Monitor and analyse payment/fraud metrics
• Troubleshoot payment/fraud issues
• Screen for new fraud patterns
• Support new product/market launches
• Support CS and City teams on escalations, training and documenting
• Convert feedback into development tasks with clear business case

• Experience with online payments, fraud and/or other fintech services
• Good analytical skills and attention to detail
• Basic SQL skills
• Good English and communication skills
• You’ll get extra credit for:
  • Experience with Python to automate repetitive tasks

• Motivating compensation – motivational base pay and company stock options
• No corporate BS – we’re moving too fast for that
• Amazing personal growth experience at one of the fastest-growing startups in Europe
• Working with a motivated and talented international team, plus regular team events
• Flexible working hours – as long as you get the work done
• Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world