SWEDISH SPEAKING SENIOR COORDINATOR

YOUR MAIN ROLE
• Offering excellent customer support
• Providing leadership in assisting with the training and coaching of Call Center staff
• Monitoring service levels through multiple channels
• Measuring the performance of individuals and team
• Offering guidance and feedback
• Helping to optimize procedures

YOU WILL BE SUCCESSFUL at our team if you have excellent customer service, communication and problem solving skills. You are able to multitask in fast-paced environment and have quick self-sufficient thinking. You are fluent in Swedish language (verbal and written) and you can communicate in English. University degree and work experience in leading a team are seen as an advantage

BSH OFFERS
• Opportunity to work in a successful company with high quality brands
• Exciting and challenging work in modern work environment with supportive team
• Profound training and strong support throughout the daily work
• Working time is from Monday to Friday during office hours
• BSH is located in Tallinn (Lõõtsa 12)