E-Commerce Development Manager

You will be responsible for the following:

- Develop and implement the global strategy for the development and management
of the online business both brand and e commerce.
- Responsible for the development and performance of the online business working
with key people within the organization as well as external 3rd party agencies
working to aggressive growth targets on an annual basis.
- Development and execution of the online marketing activities to drive the business.
Allocation and presentation of merchandise within the e commerce site.
- Budget management including all creative and shooting costs. (Supervising by the
Marketing & Communication Manager).
- Overseeing product offer and merchandising ensuring sales are maximized and
content delivered effectively.
- Ensuring constant update of new technologies and strategies to ensure the brand
remains at the forefront of online with the designer arena.
- Produce revenue, unit and gross profit and operating cost targets annual budget.
- Prepare and execute planning calendar for each season, promotions and mailer
campaigns.
- Operations & analysis
- Ensure website is always operational liaising.
- Regularly review customers’ journey through the site recommending adjustments
with VPO marketing in order to enhance conversion rates.
- Ensure all information copy, product and non product, is current and accurate.
- Track traffic and sales performance throughout the whole website amending
where necessary to increase sales.
- Analyze customer demographics and purchasing behavior to monitor trends and
future sales growth
- Monitor monthly accounts, analyzing and reporting on variances ensuring all costs
are controlled to budget levels
- Regularly review competitive websites in terms of product range, marketing
initiatives, and functionality and customer offerings (delivery costs/lead-times,
packaging etc).

- Marketing:
• Explore opportunities to increase traffic to website through paid and unpaid
initiatives while adhering to brand values.
• Prepare and write copy for all mailer campaigns in conjunction with
collaboration VPO Marketing Communication

- Merchandising:
• In coordination with VPO Marketing Communication Manager, select new
season images and produce copy for product description and prices ensuring
all details are correct.
• Prepare and write copy for all mailer campaigns in conjunction with
collaboration with VPO Marketing Communication Manager.
• Monitor sales, stock and gross margin report by division, concept and product
group, for review with Merchandising/Retail operations.

- Customer Service:
• Ensure all service criteria are met investigating any anomalies with the
warehouse or credit and report back to customers.
• Manage and monitor undelivered orders, credit notes, refunds, exchanges,
customer emails
Job Requirements

Excellent English considered as a requirement.

You will have an advantage if you have some skills in the next fields:
- Online-selling experience
- Marketplace management (eBay, Amazon etc)
- German language / Russian language
- Site development of E com and branding knowledge
- Site development, technical and aesthetic
- Ideally Educated to degree or equivalent in business/analytical/products retail
- Fulfillment strategies, Analytical and numerate skills
- Advantageous to have experience with SEO, PPC, HTML, image software
(Photoshop, Illustrator etc)
- Knowledge of industry standards and requirements eg technical limitations,
functionality, speed, download, video streaming etc.

We will consider your skills and experience to make an offer.

If you are interested and you think that you can fit and possess the necessary skills for collaborating with us, please send your CV (with Picture) and optionally letter of motivation.

*Please also mark desired net salary