Welcoming and assisting incoming VIP customers, promoting ongoing campaigns and upcoming events, also cross-selling to our online casino.
Overviewing game progress on-site.
Keeping data up to date with needed statistics.
Managing personalized rewards and VIP treatments.
Collaborating closely with the casino manager and other teams to address customer issues and requests effectively.
Gathering customer data and insights to enable personalized customer interactions.
Requirements
Proficiency in Estonian, Russian, and English languages is required.
Experience managing High-Value profiles.
Willingness to work flexible hours.
While experience in the Gambling/Gaming Industry is advantageous, it is not a strict requirement for this position.
Company offers
Entertainment is in our DNA, get ready for a team-tastic time
Boost your career and design your own growth path through various training opportunities
Achievement bonus - your dedication has hit the jackpot
Flexibility to choose your own working time and shift
Recognition program of which we are oh so proud.
Celebrating and supporting your big life events
Embrace an active life with monthly sports and health compensation and diverse activities
Diverse workplace Culture with quick pick me up snacks and drinks
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