2023-08-23 14:48:55

Office Manager

CVKeskus.ee klient

Job Description

-Create the optimal rental experience by maximizing on sales and service opportunities for every customer
-Greet customers professionally and prepare the rental agreement
-Advise on and sell optional extras to the customer according to his/her needs
-Advise as an expert on all vehicles in the fleet, all protection items, and all extras
-Make expert recommendations and present every product to every customer every time
-Provide excellent customer service in all customer contact situations
-Meet all sales and service standards
-Maintain cleanliness and order in the office area
-Handle customer complaints with professionalism and confidence
-Handle all telephone and email inquiries in a friendly and helpful manner.
-Other job duties as assigned to meet the business needs

Requirements

-High school diploma or Bachelor’s degree preferred
-Minimum 6 months’ customer service or sales experience
-Exceptional interpersonal and relationship building skills required
-Ability to follow defined service and sales processes
-Demonstrate strong verbal and written communication skills Estonian, English and preferably Russian languages
-Must be able to work a flexible schedule including day and/or evening hours
-Must have the ability to manage stressful or unusual situations in order to maintain good customer service
-Must have basic computer navigation skills and knowledge of Microsoft Office Applications
-Must have a valid driver's license B category
-Must be able to work 40 hours per week

Company offers

-We provide hourly base pay PLUS an extremely lucrative commission/bonus plan.
-Full training to learn the business and enhance your professional skills
-Great working environment and friendly team

At Avis Budget Group, we know your success is our success. In your first weeks, we will provide you with the necessary training to reach your full potential. The training will also facilitate your ability to meet your sales goals and maximize your earning potential. We will ensure You have all tools necessary to succeed.

If You feel like You’re the one, send us Your CV in English language along with Motivation letter to following e-mail: Angela.Ausna(at)avis.ee
We will get in touch only to candidates that goes further.