Travel and Hospitality Coordinator

As a Travel and Hospitality Coordinator, you'll manage the group's corporate travel bookings, policies, and budget to ensure efficient and risk-free corporate travels. You know how to provide an excellent customer experience: you'll take good care of company apartments to ensure that all visitors have a comfortable stay during their time here. The Travel & Hospitality Coordinator ensures that all procedures, guidelines, and agreements are adhered to, whilst also actively contributing to the delivery of the Yolo Group goals. 

Working at our company means working at a young, international, and fast-paced iGaming and technology company that offers an ideal workplace for those who want to impact an organization's growth and are craving responsibilities. It also means having lots of fun.

Your daily tasks will be:

• Booking all travel-related arrangements for our corporate traveler and VIP clients;
• Managing travel changes, cancellations, and resolving travel-related issues;
• Provide all travelers with relevant travel information and/or government entry requirements in a timely manner;
• Maintaining effective communication with both internal and external clients;
• Overseeing all company apartments and taking full ownership they adhere to internal guidelines during check-in and check-out for each stay;
• According to the guidelines apartment preparation for the relocating employees;
• Meeting and greeting our relocating employees at the airport/company apartment/hotel per rotated schedule;
• Handling travel, accommodation, and logistic arrangements for partners who come to Tallinn and our HQ;
• Managing group bookings for conferences, trainings, and other business travel-related events, including catering, rooming lists, transportation, and restaurant reservations;
• Create comprehensive event itineraries for large group conferences/events that can be distributed to attendees;
• Assisting employees regarding their travels and Travel App, and guiding them through the onboarding process to ensure their travel planning is smooth and they have the information regarding different flight/accommodation options etc;
• Collaborating with the finance team regarding reimbursements and invoicing and making sure that all reports/receipts are presented on the agreed time.

What we expect from you:

• Strong organisational, time management & prioritisation skills;
• Proactive, self-driven, and motivated by innovative ideas and a commitment to actualise them;
• Excellent interpersonal, verbal, and written communication skills and a strong level of English;
• Keen attention to detail, adept at thriving in high-pressure situations and meeting tight deadlines;
• Skilled at efficiently managing multiple tasks in a fast-paced work environment;
• Strong teamwork and collaboration skills and willingness to deliver the best experience;
• Familiarity with employment law or relocation process is beneficial;
• Proficiency in JIRA and Excel, with knowledge of GDS being a bonus.

*Travel and Hospitality Coordinator often works irregular hours, including evenings and weekends, to oversee events and travels as they happen. All overtime hours will be compensated with time off. 

What will you find at Yolo Group?

• Generous learning & development package (personal development plan & trainings, company-wide knowledge sharing & trainings);
• Opportunity to invest in the Group’s own venture fund, Yolo Investments;
• Focus on your well-being via monthly sports compensation, in-house gym and relaxing sleeping pods in our HQ, 3 health days per year, and private health insurance;
• Celebrating together! Birthday day off, paid vacation days to celebrate personal life achievements, e.g., child’s first school day, engagement, marriage, etc.; 
• Comfortable offices with its own cafeteria in HQ, plenty of fruits, snacks, drinks, and good vibes; 
• Most legendary events and networking opportunities with colleagues across the whole Group; 
• Free parking at the office.