Job Description
About the role:
For Atos IT Solutions and Services, we are looking for an enthusiastic new member to join our positive and results-oriented Atos team in Tallinn, Estonia.
The successful candidate will be part of a service desk team and the main role is to provide IT support to our customers for their everyday IT-related questions via e-mail, phone and chat in Swedish and English language. Your job responsibilities include user account administration, crafting and upkeeping instructions, handling communication between the customer and the technical teams.
Requirements
Required capabilities:
If you are already curious and enthusiastic about this opportunity within our upbeat team, then we expect the following from you:
- Enjoy working with high professional standards to meet high expectations from our customers;
- Have just entered the job market; Excited to develop your professional career;
- Technical know-how in infrastructure technology is a definite plus;
- Ready to provide the best solution to client queries;
- Carry a positive attitude;
- Proficient in Swedish and English Language skills, able to communicate easily with customers both verbally and in writing;
- Flexible demeanor and thus prepared to work in shift to provide service to our customer.
Company offers
What we offer:
We offer you the starting point of an exciting career at the largest European IT company!
You will get the opportunity to work in a close-knitted team to support our phenomenal customers.
Besides this, you can expect:
- On the job training;
- A competitive salary with possibility to earn a monthly bonus;
- Fantastic benefit package;
- Be part of a shift-based team;
- Possibility to work remotely;
- Very friendly and encouraging team members.
