Swedish Speaking Payment Specialist, Nordea Estonia

Would you like to become a part of a newly established Swedish team within banking operation services? We are now looking for cash management specialists to deliver bank branch support for payment investigations and salary services.

At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you’ll be in good company with a chance to make your mark on something bigger.

About this opportunity
We are building a new Swedish speaking team in Tallinn and looking for new Specialists to deliver great experiences to our customers by operating the manual processes related to Cash Management with high quality and efficiency.

You will be:

Using your Swedish language skills to cope with Swedish documents and systems
Supporting bank branches and contact centre via email and over the phone
Investigating domestic and cross-border payments and transactions for branches, contact centre, other Swedish banks and external vendors
Supervising daily runs and test files regarding file-based salary service
Learning continuously whilst doing different assignments
Working in a team environment to meet assigned targets
Nordea Estonia with more than 500 employees is the member of Diversity Association in Estonia and was chosen as Top Employer 2019 by CVOnline. We have an international team with 29 different nationalities - due to that our corporate language is English.

Who you are
Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

Are ready to offer internal support via e-mail and phone in Swedish
Are a quick learner with the ability to adapt to changes with optimism
Work well with others and always act with the customer’s needs in mind
Are dependable and willing to speak up even when it’s difficult
And most importantly, you are able to work effectively as team player
Your experience and background:

Fluent in Swedish language in oral and written communication
Ability to take decision on provided information
You are good at problem solving
Good PC skills and knowledge of Microsoft Office
If this sounds like you, get in touch!

Next steps
Submit your application accompanied with motivation letter as soon as possible as we start to interview successful candidates at once.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

We will offer you:


A chance to be part of an international team where the daily office language is Swedish
Great atmosphere and modern office space
On-the job trainings to fully prepare you for the tasks
Possibility to develop and contribute to improvement of the quality and efficiency of assigned tasks and processes
Social and health benefits (health days, sport benefit, accident insurance, team events)
As of second year, additional 7 days winter vacation