Job Description
The candidates we are looking for have excellent communication and listening skills, are very good problem solvers and like to help people. Customer Service Specialists answer customer´s questions with the goal of ensuring a positive customer experience. Bosch Siemens home appliances is a care line where we help people to learn to use and maintain they Bosch or Siemens households appliances. Also, we help people to find new appliance instead of the old one they had, but are in need for a new one. We answer calls, e-mails and chats.
Requirements
• Willingness to help and solve requests;
• Very good verbal and written Swedish;
• Good command of English;
• Very good communication and interpersonal skills;
• Patience, positivity, friendliness and willingness to help;
• Previous experience in customer service will be considered as an advantage.
• Very good verbal and written Swedish;
• Good command of English;
• Very good communication and interpersonal skills;
• Patience, positivity, friendliness and willingness to help;
• Previous experience in customer service will be considered as an advantage.
Company offers
• International environment and valuable experience;
• Individual bonuses;
• Team building events;
• Excellent opportunity to practice languages and develop new skills;
• Positive colleagues;
• Paid training;
• Possibility to work either in our Tallinn or Tartu office.
Additional information
If you think you are the perfect candidate for this role, please apply by submitting your CV in English.
Please, note that we will contact second round candidates who will meet the requirements as set above.
Webhelp is an International BPO (Business Process Outsourcing) company that Runway OÜ has joined during 2018. Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience outsourcing but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.
Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross more than 35 countries and more than 140 customer experience hubs.
• Individual bonuses;
• Team building events;
• Excellent opportunity to practice languages and develop new skills;
• Positive colleagues;
• Paid training;
• Possibility to work either in our Tallinn or Tartu office.
Additional information
If you think you are the perfect candidate for this role, please apply by submitting your CV in English.
Please, note that we will contact second round candidates who will meet the requirements as set above.
Webhelp is an International BPO (Business Process Outsourcing) company that Runway OÜ has joined during 2018. Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience outsourcing but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.
Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross more than 35 countries and more than 140 customer experience hubs.
