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Joboffer number #91828

Services Delivery Manager

CVKeskus.ee client
Foreign country
Job ad expired!

Job Description

Responsible for the Quality of Service provided by Delivery Center to customers within the service agreement scope.
Manages team of IT professionals who fulfill specific customer requirements on specific support level(s) and work in a shift-mode environment.
Accountable and measured for the overall performance of the service unit, e.g. customer satisfaction, keeping defined service budget, completing project in time and fill scope, achieving specific targets like profit, utilization etc. as per service type definition.
Has direct people management responsibility.


Requirements

Fluent English.
Proven experience in IT service environment.
Proven people management experience.
Ability to work in multi-national environment.
Self-driven personality.


Company offers

Work in a multi-cultural environment with a leading IT company.
Competitive package (interesting working conditions and benefits).


Additional information

If you are interested in this position, please, send us your CV in EN.
By submitting any personal information to us you agree that any such information will be stored in the data base of IBM GSDC for the period of six months. The information could be used in the process of selecting employees and/or for the purpose of negotiations of employment contracts. You further authorize IBM GSDC to share the information with any third party authorized by IBM to conduct any part of the selection process. If you do not agree with the above conditions, please do not submit your personal data to us.


Tööpakkumise number
#91828

Location:
Foreign country
Job type:
full-time
Additional info:
employee
Expiration date:
16 February 2007
Published:
16 January 2007

CVKeskus.ee client

At IBM, we strive to lead in the invention, development and manufacture of the industry\\\'s most advanced information technologies, including computer systems, software, storage systems and microelectronics.

We translate these advanced technologies into value for our customers through our professional solutions, services and consulting businesses worldwide.

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Kandideerid järgmisele tööpakkumisele:
Services Delivery Manager
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Tahtsime Sulle teada anda, et järgnev kandideerimisprotsess ei toimu tööportaalis. Tööandja soovib, et jätkaksid kandideerimist nende karjäärilehel / värbamisplatvormil. Loodame, et saad soovitud töökoha!