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Joboffer number #649717

Senior Coordinator (Swedish speaking)

2
CVKeskus.ee client
Tallinn, Harjumaa
Job ad expired!

Job Description


  • Offering excellent customer support

  • Providing leadership in assisting with the training and coaching of Call Center staff

  • Monitoring service levels through multiple channels

  • Measuring the performance of both individuals and team

  • Offering guidance and feedback

  • Helping to optimize procedures


Requirements


  • You have excellent customer service and problem solving skills

  • You are clear communicator, empathetic and good listener

  • You are able to multitask in fast pace environment and have quick self-sufficient thinking

  • You have ability to work as a team member, as well as independently

  • You have good MS Office skills, and basic skills in MS Excel

  • You are fluent in Swedish and can communicate in English. Norwegian language is a plus

  • University degree and work experience in team leading is seen as an advantage


Company offers


  • Opportunity to work in a successful, global company with high quality brands

  • Exciting and challenging work in modern work environment with supportive team

  • Profound training and strong support throughout the daily work

  • Working time is from Monday to Friday during office hours.

  • BSH Call Centre is located in Tallinn in Ülemiste City (Lõõtsa 12).

  • Please apply through CV Keskus and send your CV and motivation letter in English no later than on 9th of June.

  • We would like to welcome you in our team!


Tööpakkumise number
#649717

Location:
Tallinn, Harjumaa
Job type:
full-time
Additional info:
employee
Expiration date:
10 June 2020
Published:
12 May 2020

CVKeskus.ee client

Welcome to the innovation leader in home appliances, welcome to the team!
BSH Home Appliances AB is part of the BSH Home Appliances Group. With our products under the brands Bosch, Siemens, Neff, Constructa and Gaggenau, as well as with our regional and special brands, we make life easier. An international group with an annual revenue of about 13.4 billion Euros in 2018 and more than 61,000 employees worldwide, we inspire through high quality product design, resource efficient technology and an excellent working environment.
Get ahead with your career – think ahead with us.

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You are applying to:
Senior Coordinator (Swedish speaking)
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!