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Joboffer number #642911

Senior Coordinator (Swedish speaking)

CVKeskus.ee client
Tallinn, Harjumaa
Job ad expired!

Job Description

Offering excellent customer support
Providing leadership in assisting with the training and coaching of Call Center staff
Monitoring service levels through multiple channels
Measuring the performance of both individuals and team
Offering guidance and feedback
Helping to optimize procedures


Requirements

You have excellent customer service and problem solving skills
You are clear communicator, empathetic and good listener
You are able to multitask in fast pace environment and have quick self-sufficient thinking
You have ability to work as a team member, as well as independently
You have good MS Office skills, and basic skills in MS Excel
You are fluent in Swedish and can communicate in English. Norwegian language is a plus
University degree and work experience in team leading is seen as an advantage.


Company offers

Opportunity to work in a successful, global company with high quality brands
Exciting and challenging work in modern work environment with supportive team
Profound training and strong support throughout the daily work
Working time is from Monday to Friday during office hours.
BSH Call Centre is located in Tallinn in Ülemiste City (Lõõtsa 12).
Please apply through CV Keskus and send your CV and motivation letter in English no later than on 31.03.2020.
We would like to welcome you in our team!


Tööpakkumise number
#642911

Location:
Tallinn, Harjumaa
Job type:
full-time
Additional info:
employee
Expiration date:
31 March 2020
Published:
04 March 2020

CVKeskus.ee client

Welcome to the innovation leader in home appliances, welcome to the team!
BSH Home Appliances AB is part of the BSH Home Appliances Group. With our products under the brands Bosch, Siemens, Neff, Constructa and Gaggenau, as well as with our regional and special brands, we make life easier. An international group with an annual revenue of about 13.4 billion Euros in 2018 and more than 61,000 employees worldwide, we inspire through high quality product design, resource efficient technology and an excellent working environment.
Get ahead with your career – think ahead with us.

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You are applying to:
Senior Coordinator (Swedish speaking)
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!