SALES SUPPORT SPECIALIST (Swedish or Norwegian speaking)

Handling customer requests via email and phone
Answering basic product-related questions
Communication with logistics, billing, planning and transportation
Creating credit and debit notes
Order creation and update in SAP
Clarification of problem cases
Delivery follow up and investigation
Order and backlog follow up

You have excellent customer service and problem solving skills
You are clear communicator, empathetic and good listener
You are able to multitask in fast pace environment and have quick self-sufficient thinking
You have ability to work as a team member, as well as independently
You have previous experience in customer service or sales order function
You are fluent in Swedish or Norwegian and in English, both in written, and in communication
You have completed secondary education, commercial college or equivalent

Opportunity to work in a successful company with high quality brands
Exciting and challenging work in modern work environment with Swedish and Norwegian business customers only
Profound training and strong support throughout the daily work
Motivating salary system with starting base 1600 brutto EUR
Working time is from Monday to Friday during office hours.
BSH Contact Center Sales department is located in Tallinn (Lõõtsa 12)
For more information please apply to BSH Home Appliances AB, Ulvi Salundo (HR Business Partner) by e-mail to: ulvi.salundo(at)bshg.com
Selection and interviews are ongoing so please apply as soon as possible and send your CV and motivation letter in English as soon as possible, but no later than on 21.01.2020
We would like to welcome you in our team!