Russian/English-Speaking Customer Support Specialist

We are looking for Russian/English-Speaking Customer Service Specialist to join our Customer Support team. You will be working for our client, one of the biggest online accommodation providers worldwide. If you have excellent Russian and English language skills (verbal and written), strong communication and administration skills, customer-focused approach, attentiveness, positive attitude, and relevant permit to work in Estonia then this job might be for you. 

• Handling incoming phone calls and emails from the website users
• Acting as an intermediary between the customers and accommodations
• Managing reservations, special requests and complaints and finding solutions to website users´ inquiries

• Flexible working hours from Monday-Sunday between 8:00-00:30
• Full training
• Supportive team and friendly colleagues
• Possibility to gain working experience and career opportunities
• Cozy working environment and free parking in the center of Tallinn
• Sport compensation and health benefits
• Fun company and team events
• Variety of bonuses and discounts