Job Description

Responsibilities of the person in this position:
- Solving of Service Requests, responsible for incident solving if application business logic incidents and being the first point of contact and primary counterparty for system administrator in incidents solving
- Reports about bugs and errors to developers or third parties
- Is responsible for data queries, reporting and statistics
- Delivers additional information and consultation to application users needed to perform their direct job duties in cases when users, due to technical reasons, do not possess such information themselves
- Develops, maintains and reviews operational documentation and procedures
- Is responsible for appointed daily duties by senior application administrator or service manager
- Has the understanding of how products and services are offered through applications
- Supervision of the automatic processes under respective application or service
- The job holder can be assigned jobs related to creation of reports in addition or instead of the application administrator activities covering area or cross area:

• Script creation, changing and automation of reports (requesting automation and changing of reports from development), running of reports, scheduling Business Objects reports
  
• Support business in business reporting, creating or ordering creation of new reports, changing regular reports, maintenance of user reports, making suggestions for alternatives if issues with reports creation or there exists an improved way for reporting
  
• Maintenance of reporting tools
  
• Suggestions for automation of reports and raising improvements for developing regular reports out of repeating special reports
  
• Provide support for analyzing automated reports in case of changes in DB

Requirements

You are very welcome to apply if you have:
- Good general IT knowledge, advantage is higher education or in acquisition in IT field
- Good knowledges about SQL, PL/SQL, (advantage Teradata)
- Good knowledges about analytical databases
- Creativity and accuracy
- Good communication skills
- Analytical skills
- Ability to identify problems
- Stress tolerance

Company offers

- personal development possibilities and multinational team;
- challenging work with diverse group of talented and experienced IT specialists.

Additional information

The position is for definite term, while current employee is on parental leave.

In order to apply, please send your CV with remark "Reporting Analyst in EDW" to cv(at)swedbank.ee or apply via CV Keskus latest on the 21st of May 2010.