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Joboffer number #620949

Professional Services Representative (RUS/ENG)

CVKeskus.ee client
Tallinn, Harjumaa
Job ad expired!

Job Description

The ideal candidate will have a strong analytical aptitude, the ability to troubleshoot and explain complex subjects in English and Russian and the capacity to identify opportunities for technology-based improvements.

Responsibilities:

  • Problem management with focus on wide scale service issues. (Trade and margin analysis, account configuration and funding, cash and derivative products, global exchanges and technical services)
  • Investigation of customer inquiries regarding trade-related issues (e.g., executions, position liquidations, order trigger conditions, trade cancellation requests, etc.)
  • Analysis of existing systems and procedures in order to recommend and assist in the implementation of enhancements
  • Resolution of client inquiries, concerns and complaints via telephone, e-mail, and on-line chat
  • Assistance with other tasks as assigned


Requirements

  • Degree in Finance, Economics, Business Administration or other related field
  • Experience: Minimum 2 years financial industry experience with trading or brokerage services background preferred
  • Languages: Fluent in English and Russian
  • Product Knowledge: General market knowledge in futures, options, and the equities markets.
  • IT Skills: MS Office, with Bloomberg knowledge as a plus
  • Strong interpersonal and written communication skills
  • Excellent analytical and problem solving skills


Company offers

  • Normal office hours: no night shifts, no weekend work
  • International fast growing environment with a highly successful company
  • Competitive compensation package including share plan
  • Vision and dental benefits, sport activities compensation
  • Lunches and gated parking paid for by the company


Tööpakkumise number
#620949

Location:
Tallinn, Harjumaa
Job type:
full-time
Additional info:
employee
Gross salary: From 1300 €/m
Expiration date:
30 October 2019
Published:
01 October 2019

CVKeskus.ee client

red of never-ending meetings? Tired of bureaucracy and office politics? Longing to apply your math and computer science skills to real life problems?

Join us as we build the all-in-one financial management platform that gives our clients the power to borrow, earn, spend and invest in capital markets.

Interactive Brokers has been on the forefront of technological innovation for the past 40 years. Our focus on software development and automation consistently makes us the least expensive brokerage firm (see all the benefits we offer to our clients), and the largest electronic broker based on the number of trades.

Publicly traded under the symbol IBKR, 20 billion dollars in market capitalization. Over 100 billion dollars in customer equity. Over 600 000 clients and rapidly growing at a rate of 20%+ year over year. Four large development hubs throughout the world. IB LLC is rated BBB+ investment grade by Standard & Poor's.

We need you, a fast-paced and self-directed achiever, to help us continue to lead the industry.

We offer competitive pay and a variety of interesting projects that will appeal to most hungry for work specialists. Our culture is centered on processes automation, and we have a very flat management hierarchy, ensuring that your talents and contributions will be noticed. Your voice will be heard and the changes you implement will make a difference.

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You are applying to:
Professional Services Representative (RUS/ENG)
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!