Job Description
We are looking for an Operations Support Specialist Team Lead, who can help us growing our England business and manage the team of Operations Support Specialists in Tallinn.
What you'll be doing:
- Support all Bolt's business operations in London from our Tallinn office
- Onboard new drivers to Bolt's platform
- Create loyal fans by handling Driver queries like a boss
- Develop analytical models and reports, focusing on the activation of new drivers and team performance
- Manage the Operations Support team to ensure the performance aligns with business requirements
- Manage existing drivers to ensure a quality service
Requirements
Requirements
- Availability to work on weekends
- You have 1 year experience in management
- You're a great communicator and motivator
- You have a data-driven analytical mindset (Excel skills are a must)
- You're a hustler, not stopping after 20 obstacles a day
- You have excellent spoken and written English
- You're passionate about new technologies and ride-sharing
Company offers
You’ll get extra credit for:
- Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
- Experience in product launches or running a business
Benefits
- Motivating compensation – motivational base pay and company stock options
- No corporate BS – we’re moving too fast for that
- Amazing personal growth experience at one of the fastest-growing startups in Europe
- Working with a motivated and talented international team, plus regular team events
- Flexible working hours – as long as you get the work done
- Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world
