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Operations manager


Tööpakkumine on aegunud!

Tööpakkumise number 175186

Tööpakkumise number


Job Description

Operations Manager is planning and coordinating the operations of the company.

Duties and responsibilities include:
direct administrative management of the Project Managers
formulating internal policies and procedures in cooperation with the Head of Operations
planning the use of materials and human resources
advising Site Manager of the need of new personnel
overviewing and reporting on the project costs on monthly basis
generating reports and overviews on project profitability and resources
cooperation with the IT-support to guarantee smooth and high quality running of the technical setup and systems


very good communication skills and experience in B2C & B2B communication
very good planning skills & experience
experience in calculating budgets and forecasting costs
ability to motivate yourself and others
ability to start, finish and succeed with new projects – proven track record
Team management experience is required

Company offers

Opportunity to work in an international environment
Interesting job and development possibilities
Good working atmosphere
Competitive salary

Additional information

Starting Time: asap.

Tallinn, Harjumaa
Job type:
full-time, employee
Expiration date:
31. märts 2009
12. märts 2009


HR factory' s client is Runway International, which has been created to deliver high quality outsourced contact centre services for multinational companies seeking to serve the Baltic, Scandinavian and Northern European markets. Being based in Estonia, Latvia and Lithuania, Runway enjoys the advantages of one of the most dynamic and fastest growing economical areas in Europe with excellent telecom and Internet infrastructure and high technical and IT competence. In addition, Runway’s geopolitical position facilitates serving the needs and exploiting opportunities that a consumer led Russian economy will bring in the next 5 years. The Runway proposition has recently been substantially strengthened, by a partnership agreement with Hermelin Nordic Research. Together with Hermelin they are now present in Norway, Sweden, Denmark and Finland in addition to the Baltic countries. Together Runway and Hermelin can offer their clients more than 400 work stations and 800 agents to deliver high quality services.