As Night Receptionist you will maintain the professional standards of the hotel in the night time. As well you would be providing night-hour assistance to Guests to contribute to an overall exceptional experience from check-in
through check-out. Night Receptionist contributes to the first impressions of our
Guests and therefore, must perform the following tasks to the highest
Ensure the maintenance of professional financial standards throughout the hotel
Handling internal and external phone calls
Managing basic accounting procedures - invoicing, payments and cash operations
Maintaining security standards and addressing any issues
Achieve positive outcomes from Guest queries in a timely and efficient manner
Assist Guests, as necessary
Demonstrate a high level of customer service at all times
Maintain a good status awareness of all hotel areas
Good knowledge and a passion to succeed in a fast paced quality environment.
Previous hotel working experience in similar role is considered as asset.
Good language and communication skills.
Excellent organizational, interpersonal and customer service skills.
Excellent grooming standards
Ability to work on your own as well as part of a team
This position offers the opportunity to develop in the offered role as well as the potential to advance at other Schlössle Hotel Group Properties.
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Marbella Club hotels which provides reduced hotel room rates in our hotels worldwide.