Job Description

In this position you will:

• Oversee the entire Front Office operation to maintain high standards
• Complete Night Audit duties following the daily checklist
• Represent the General Manager and other senior managers in their absence, taking full responsibility of the hotel
• Maximize room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
• Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
• Compile adequate handover to Early staff / Duty Manager

Requirements

We are looking for:

• Previous supervisory experience in Front Office within the hotel/leisure/retail
• Excellent leadership, interpersonal and communication skills
• Great attention to detail and time management skills
• Commitment to delivering a high level of customer service
• Ability to work under pressure
• Excellent grooming standards
• Flexibility to respond to a variety of work situations
• Ability to work on your own and as part of a team
• Fluent in Estonian and English

Company offers

Professional trainings.

Travel opportunities around the world on favourable terms.

Free lunch for Team Members.

Joint events.

Employee recognition.