Night Manager (Hilton Tallinn Park)

•Oversee the entire Front Office operation to maintain high standards
•Complete Night Audit duties following the daily checklist
•Represent the General Manager and other senior managers in their absence, taking full responsibility of the hotel
•Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
•Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
•Manage, record and promptly resolve issues or emergencies that arise
•Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area
•Act in accordance with all security and emergency procedures and manage the instigation of these, as required
• Supporting the Hotel and Front Office management on various projects and follow-ups
• Compile adequate handover to Early staff / Duty Manager

• Previous supervisory experience in Front Office within the hotel/leisure/retail
• Excellent leadership, interpersonal and communication skills
• Great attention to detail and time management skills
•Commitment to delivering a high level of customer service
•Ability to work under pressure
•Excellent grooming standards
•Flexibility to respond to a variety of work situations
•Ability to work on your own and as part of a team

Hilton offers career growth with extensive trainings and development activities, and team member benefits. After probation period you will receive full access to our Team Member Travel program – GO Hilton giving you access to amazing rates and discounts at more than 5000 hotels across the Globe as well as numerous benefit on property.