2023-08-23 14:48:55

Night Auditor/Porter

CVKeskus.ee klient

Job Description

A great possibility to become a member of a Team in a newly renovated Hotel Schlössle! The Front Desk is a central part of each hotel whose main objective is to ensure guests’ exceptional experience and information flow between departments.

As a Front Desk member, you will be responsible for offering a high-quality service during the arrival and departure of guests. Handle billing and payment procedures, and process hotel reservations according to standards.

Requirements

We are currently looking for people who are interested in the positions of either Receptionist or Porter.

This role will require your outstanding customer service skills, enthusiastic can-do attitude, empathy, fantastic attention to detail, and your consistently professional, polite, and friendly approach towards hotel guests to ensure their well-being.

In addition to your excellent customer service skills as a Front Office member, you should be a punctual and reliable team player with great communication skills, a self-driven approach, and a positive "can-do" attitude. In addition to the Estonian language, Russian and English are an advantage. Previous hotel working experience is considered an asset.

Company offers

The company offers the flexibility to work on a rotating roaster including weekend and evening shifts in addition to a competitive starting salary and holiday entitlement. Our staff also get to enjoy free meals and coffee from our restaurant.

This position offers the opportunity to develop in the offered role as well as the potential to advance at other Schlössle Hotel Group properties.