Runway is a leading provider of BPO (outsourcing services) to international, Scandinavian and European companies, and are about to become a major European player in this business area. With offices in Norway, Estonia, Latvia, Lithuania, Ukraine and Spain, we currently have over 1000 employees working each day providing services in 14 different languages for our clients in Transportation, Tourism, Technology, IT and Finance.
The candidates we are looking for have excellent communication and listening skills, are very good problem solvers and like to help people. Customer Service Specialists answer customer´s questions by pone, e-mail or chat with the goal of ensuring a positive customer experience. The job entails helping customers use their Bosch and Siemens home appliances.
• Willingness to help and solve requests;
• Fluent in verbal and written Lithuanian;
• Good command of English;
• Excellent communication and interpersonal skills;
• Patience, positivity, friendliness and willingness to help;
• Previous experience in customer service and in technology field will be considered as an advantage.
• International environment and valuable experience;
• Team events;
• Excellent opportunity to practice languages and develop new skills;
• Positive colleagues;
• Paid training.
Only candidates who meet the requirements will be contacted.