Latvian Speaking Agent Support Representative

The main goal of the position is to provide the first line support (solve problems, provide guidance and training) for Linde Gas's agents (partners selling gases in retail market) by phone, as well to fulfil duties related to Cylinder Deliver and Equipment Supply processes, manage daily SAP error logs, complaint orders and queries, maintain lost cylinders, place manual delivery notes to the system and reject incorrect orders. Also, be in contact with Linde Gas’s local units within our region.

You have accurate and swift working style, are known for your logical thinking and ability to multi-task.

You are computer literate and take interest in administrative assignments – the concept of routine has a positive meaning for you.  You believe that a great team is the basis for excellence; have a strong client service inclination and are fluent in Latvian and English (oral and written).

Benefits

• The possibility to work remotely part of the time according to our home office policy
• Personal growth opportunities
• Motivated and talented co-workers within a multinational working environment
• Extra winter holiday week (payed) and life insurance
• Lunch compensation
• Location in the brand-new Tallinn Business Service Center in the middle of Estonian Silicon Valley – Ülemiste city and a home office option.
• Company events and free coffee