Answers incoming phone calls and/or incoming email or chat on the customer service and technical support lines.
Registers, handles, answers and escalates customer complaints.
Fluent language skills in supported language: Lithuanian/Russian or Latvian/Russian
Good language skills in English.
Good knowledge of MS Office Applications.
Strong customer service focus and communication skills
Strong problem solving and troubleshooting skills
Very good working atmosphere and friendly colleagues
Modern working conditions
International working experience
Help with accommodiation issues