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Joboffer number #177177

Key-account manager

CV Market´s client
Tallinn, Harjumaa
Job ad expired!

Job Description

- Create strategies to defend or develop the account
- Delivering revenue and profit targets through the management of customer relationships across a portfolio of key accounts
- Develop account level business action plans and activity framework to deliver the plan
- Prepare action plans for seasonal promotions (catalogues, POS, product presentations)
- Develop relationship strategies designed to establish influential relationships with those in the account who can truly drive your success
- Have learned a repeatable process to apply to other accounts
- Agree initiatives with customers which deliver profitable sales
- Negotiate terms of business for new initiatives - Open door at major retail-chains, multinational hyper, key-accounts (KA)
- Manage day to day services delivery to ensure customer satisfaction and repeat business
- Contribute towards sales budgeting through forecasting forward demand and customer potential
- Provide frequent structured performance updates to our management team
- Create and suggest new wholesale development opportunities
- Frequent consultation with local brand managers on all activities related to branded products


- Minimum three years experience in B2B account management is mandatory
- Strong basis of experience, knowledge of the wholesale and merchant market in Estonia
- Experience of selling merchandise products to businesses
- Experience of developing and delivering business development initiatives in conjunction with customers
- Good, live contacts at hypermarkets, networking relationships at different KAs
- Ability for creative task-execution, organization, accuracy, self-supported personality with good communication skills and work ethics
- Demonstrated strategic thinking ability, persistency, and patience.
- Highly numerate and very commercially aware
- Strong, mature personality, ability to make rational decisions
- Accountable, proactive, driven personality with a do it today personal attitude
- Computer (MS Office) and presentation skills (ability to talk infront of bigger audience)
- Possession of excellent oral and written communication skills in English and native language.

Company offers

- Our biggest wealth is our satisfied and motivated successful employees: if you are the right person for us, nothing is impossible to reach with us.
- Our company fully supports all new ideas: good and tested ideas will be realized and rewarded
- self-contained work schedule in a young and dynamic team
- competitive remuneration package

Additional information

Please send your CV and motivation letter in English language to Kristina Zugov

All applications are handled confidentially.

Tööpakkumise number

Tallinn, Harjumaa
Job type:
Additional info:
contract worker
Expiration date:
22 May 2009
23 April 2009

CV Market´s client

The leading player in Central and Eastern Europe.

With our unique infrastructure, Studio Moderna is the only company present in 19 Central and Eastern European Markets
19 professional Customer Contact Centres
Over 600 well trained and experienced customer care representatives fluent in 20 languages: Albanian, Bulgarian, Croatian, Czech, English, Estonian, German, Hungarian, Italian, Latvian, Lithuanian, Macedonian, Polish, Romanian, Russian, Serbian, Slovakian, Slovenian, Ukrainian, Belarusian
Over 6 Million Calls per Year
A vertically integrated selling machine with over 12 years of knowledge and experience in customer care solutions
Reaching 320 Million people throughout Central and Eastern Europe
For further information please check:

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