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Purpose of the position:
To assist analysts in calculation of sales scores (probability to buy/use) and channel scores (probability to use) for private individuals and business customers. Purpose of sales/service scores is to improve quality and effectiveness of sales and service management
Responsibility areas in specific:
Participate, help and support modelling analysts in:
Expectations to candidate:
In case of questions please contact cv(at)swedbank.ee.
In order to apply, please send your CV in English with the remark „Junior Analyst” to cv(at)swedbank.ee or apply via CV Keskus by 29th of November 2009.
Business Development Division (BDD) is created to fulfil Baltic Banking mission and implement its strategy. With the establishment of the BDD it we aim to concentrate the best product, channel, process and customer offering knowledge within our organisation into one central team. The objective of Customer Relationship Management Division is to develop best-in-class offerings and service strategies to Baltic Banking Customers. Customer Relationship Management division is responsible for (on Baltic Banking level):
Strategic segmentation of all private, organizational and business customers also design and implementation of holistic service concepts and offerings for each segment to maximize segment profitability in short and long term perspective. Design and implementation of multi-channeling strategy. Development, management and support of all e-channels. Design, implementation and support of sales and service management tools (including regulations);
Customer Analytics Department in Customer Relationship Management Division of Baltic Banking Business Development is looking to hire a seasoned and competent professional to the position of
Junior Analyst.