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Junior Analyst

CV MARKET´S CLIENT

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Tööpakkumise number 187152

Tööpakkumise number

187152

Job Description

Purpose of the position:
To assist analysts in calculation of sales scores (probability to buy/use) and channel scores (probability to use) for private individuals and business customers. Purpose of sales/service scores is to improve quality and effectiveness of sales and service management

Responsibility areas in specific:
Participate, help and support modelling analysts in:
• Definition of data structures and creating of data modelling rules for all products and channels
• Calculation sales scores (probability to buy/use) and channel scores for private individuals and business customers
• Ensuring (client sales and channel scores related) data availability and quality
• Providing (related to sales and channel scores) support to:
• countries based Sales and Service management units;
• Product/ Channel/ Customer offering units
Perform other tasks related to department functions:
• Ensure information providing for employees of the department as well as other units (incl. BDD and countries) about existing working procedures and rules and their changes
• Prepare methodological and informational material
Participate in projects related to sales and service management initiated by other BDD units

Requirements

Expectations to candidate:
• Skills and knowledge in analytical and/ or finance areas
• Higher education or obtaining one
• Strong English skills, both verbal and written
• Strong Estonian skills, both verbal and written
• Good cooperation skills
• Strong result orientation
• Good analytical and logical thinking
• Recommended at least 1 year work experience in business organisations (banking, insurance, telecommunication)
• Experience of usage SPSS or/and SAS or an other statistic program would be an advantage

Company offers

In case of questions please contact cv(at)swedbank.ee.

Additional information

In order to apply, please send your CV in English with the remark „Junior Analyst” to cv(at)swedbank.ee or apply via CV Keskus by 29th of November 2009.

Location:

Tallinn, Harjumaa

Job type:

full-time, employee

Expiration date:

29. november 2009

Published:

16. november 2009

CV MARKET´S CLIENT

Business Development Division (BDD) is created to fulfil Baltic Banking mission and implement its strategy. With the establishment of the BDD it we aim to concentrate the best product, channel, process and customer offering knowledge within our organisation into one central team. The objective of Customer Relationship Management Division is to develop best-in-class offerings and service strategies to Baltic Banking Customers. Customer Relationship Management division is responsible for (on Baltic Banking level):
Strategic segmentation of all private, organizational and business customers also design and implementation of holistic service concepts and offerings for each segment to maximize segment profitability in short and long term perspective. Design and implementation of multi-channeling strategy. Development, management and support of all e-channels. Design, implementation and support of sales and service management tools (including regulations);

Customer Analytics Department in Customer Relationship Management Division of Baltic Banking Business Development is looking to hire a seasoned and competent professional to the position of

Junior Analyst.