ITALIAN speaking Customer Support Agent

As a part of the support team you are responsible for providing customer service support to our international clients. You should provide the clients with answers and resolution to their problems/questions with the best quality. If you would like to be part of our international team and have all the requirements below send us your CV already today.

Task Description:
• Provide customer service support via phone and email
• Collection and handling of customer data
• Analyze problems and research solutions
• Providing best quality support to customers

Curriculum & linguistic skills
• At least secondary education
• Excellent Italian and English verbal language skills

Technical skills:
• Basic computer knowledge
• Very good knowledge of Microsoft Applications

Interpersonal skills:
• Strong customer service focus and communication skills
• Willigness to work by schedules and deal with different customers
• Strong interpersonal skills
• Team spirited
• Customer service experience

• Full training startin from 31st of October
• Young, energetic and multicultural working environment
• Modern working environment in center of Tallinn
• Varied and interesting work and career opportunities in an international company
• Motivation package and team events

Working time is from Monday to Friday from 10.00-20.00 according to the schedules. All suitable candidates will be contacted by 31st of October 2011.