IT Support Specialist

IT Support Specialist provides 1st level technical support to company employees through phone or service desk requests to ensure problems are seen to resolution. IT support provides hands-on software setup, integration and training throughout the company to meet company objectives. As an IT Support Specialist you will manage, setup and maintain all equipment such as printers, desktops, laptops, phones, and tablets. You understand company software platforms and provide support to all our employees as a superhero.

• You will be the 1st point of contact for all IT support that is required for employees to perform their job duties.
• You will be helping to set up and implement new features.
• You will set up and maintain employee’s computer/phone etc, based on their role.
• You will research and provide solutions that provide efficiencies and features that are better than current tools.
• You will manage phone and communication platforms.
• You will be an IT support superhero who provide support to all our employees located in our Tartu office.
• You have previous experience in providing IT support.
• You have previous experience in supporting Windows and Mac OS.
• You have very good level of Estonian and English in speech and writing.

• Interesting position and challenging work.
• Competitive salary (reviewed yearly)
• Good conditions for professional and personal development
• 'Let's do this' mentality in international banking environment
• Monthly sports benefit + free participation at 2 national sport events
• Good people to collaborate with – check out (at)lifeatbigbank and #bigbankwow at Instagram