It helpdesk specialist

If you are an service minded communicator and problem solver who want to work at an amazing company – keep reading!

Norstat is a leading international fieldwork agency in Europe. We help our customers to fully concentrate on their core competencies by taking care of the collection of valid and meaningful data with new technologies. Norstat culture is paramount to the team here and a fun and trusted approach to work is actively encouraged. We celebrate success with international kick offs in exotic locations all over the world.

The company

• Norstat has a solid economy, and continue to grow as a company throughout Europe
• The company is clever at investing and spends its funds in a way that gives a significant return
• Is in the starting phase to build several new business services
• Even though the company is quite old, there’s still an entrepreneur mentality
• We aim for the long run on what we do, and the mindset is to look at the big picture
• Important to have predictability in everyday work
• Strive to have a work-life balance
• The preferred location for the position is in Tallinn
• Headquarters is in Oslo, Norway

We want a person

• To fit in with culture and values in Norstat is key, so personality and attitude are important:

- An inclusive environment

- To have fun and enjoy going to work

- People always treat each other in a welcoming way

- There is no political positioning within in the company

• To build new competence, if necessary, for accomplishing the tasks
• To contribute where you have relevant competencies
• That doesn’t necessasrily know or have competence on everything, but is eager to learn as we go
• Who enjoys a high degree of autonomy, and not be micro managed
• Who can be a part of an international environment, where systems and services are managed in-house
• Who has been working full-time IT support for at least 3-5 years

The people

• There are 10 IT employees in the Tallinn office. IT helpdesk specialist will work closely online with IT Team in Norway.
• Outside of work we do a lot differnet things: study Japanese, do oilpainting, trampoline workout, go to concerts, skiing both cross country and alpine, running, fitness, hiking, go to the movies, cooking. windsurfing, playing tennis, beach volleyball, photographer, home automation gurus, VR, gaming, retired basketball player, retired scuba diver instructor, retired yoga instructor. We have family people, single people, happy people. You will find a friend here.

What we do

• Managing IT value chain
• Create scalable and generic solutions
• Build world class solutions first time around
• Support future proof business needs
• Give honest and constructive feedback
• Share solid competences

Our values

• Having fun
• Taking care of colleagues
• Build trust
• Treat everyone equally
• Figure it out
• Open to new ideas
• Celebrate achievements

With the following experience

• Microsoft AD
• Office 365
• Windows OS
• General network competency

Please have your CV in English, if you want to have a head start.