Housekeeping Manager (Hilton Tallinn Park)

• Oversee housekeeping operations
• Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
• Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training
• Ensure communication meetings are conducted and post-meeting minutes generated

• Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
• A successful track record of managing a large team
• High level of commercial awareness and cost control capabilities
• Previous experience of managing a department and Profit and Loss account
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service ans excellent grooming standards
• Ability to work under pressure and flexibility to respond to a range of different work situations
• Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
• Strong organizational, budget management, and problem solving skills

Your benefits will include a competitive starting salary and holiday entitlement as well as performance based bonus scheme. After probation period you will receive full access to our Team Member Travel program – GO Hilton giving you access to amazing rates and discounts at more than 5000 hotels across the Globe as well as numerous benefit on property.