Job Description

As a part of the support team you are responsible for providing customer service support to our international clients. You should provide the clients with answers and resolution to their problems/questions with the best quality. If you would like to be part of our international team and have all the requirements below send us your CV already today.

Task Description:

• Provide customer service support via phone and email
  
• Collection and handling of customer data
  
• Analyze problems and research solutions
  
• Providing best quality support to customers

Requirements

Curriculum & linguistic skills

• At least secondary education, IT education is an advantage
  
• Excellent German and English verbal language skills
  
• High standard of fluency in written communications
  

Technical skills:

• Basic computer knowledge
  
• Very good knowledge of Microsoft Applications
  

Interpersonal skills:

• Strong customer service focus and communication skills
  
• Willigness to work by schedules and deal with different customers
  
• Strong interpersonal skills
  
• Team spirited
  
• Customer service experience

Company offers

• Full training
  
• Young, energetic and multicultural working environment
  
• Modern working environment in center of Tallinn
  
• Varied and interesting work and career opportunities in an international company
  
• Motivation package and team events

Additional information

Working time is from Monday to Friday from 10.00-20.00 according to the schedules. All suitable candidates will be contacted.