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Joboffer number #623351

Front Office Supervisor (Hilton Tallinn Park)

CVKeskus.ee client
Tallinn, Harjumaa
Job ad expired!

Job Description

  • Supervise Front Desk operations during your assigned shift to a consistently high standard
  • Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
  • Advise your shift team of any special events or VIP Guests in the hotel that day
  • Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
  • Maximize sales revenues through up-selling and marketing program
  • Manage Guest requests, inquiries, and complaints promptly and completely
  • Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service


Requirements

  • Front Office experience in the hotel, leisure, and/or retail sector
  • Strong commercial/business awareness and demonstration of sales capabilities
  • Calm, organized work ethic with the ability to prioritize and meet deadlines
  • Excellent supervisory, inter-personal, and communication skills
  • A passion for delivering exceptional levels of Guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • A relevant supervisory/management certificate/diploma or degree


Company offers

International work environment, package of benefits and various trainings, best team and career opportunities


Tööpakkumise number
#623351

Location:
Tallinn, Harjumaa
Job type:
full-time
Additional info:
employee
Expiration date:
04 November 2019
Published:
16 October 2019

CVKeskus.ee client

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You are applying to:
Front Office Supervisor (Hilton Tallinn Park)
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!