Deliver a high level of customer service.
Assist customers with their questions and queries via phone and email.
Training customers on product use.
Develop and maintain knowledge base.
Contribute to the development process ensuring that documentation is up-to date and testing new
Written and spoken English skills at fluent level.
Written and spoken Russian skills at fluent level.
Excellent verbal, written and interpersonal communication skills.
Preferably university degree.
Customer Service focused.
Proven experience in a Customer Service area.
Rotating day and night shifts.
Nice working environment.
Career growth opportunity.