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DUTCH speaking Customer Support Agent


Tööpakkumine on aegunud!

Tööpakkumise number 247697

Tööpakkumise number


Job Description

As a part of the support team you are responsible for providing customer service support to our international clients. You should provide the clients with answers and resolution to their problems/questions with the best quality. If you would like to be part of our international team and have all the requirements below send us your CV already today.

Task Description:

  • Provide customer service support via phone and email
  • Collection and handling of customer data
  • Analyze problems and research solutions
  • Providing best quality support to customers


Curriculum & linguistic skills

  • At least secondary education
  • Excellent written and verbal Dutch language skills
  • At least good written and verbal English language skills

Technical skills:
  • Basic computer knowledge
  • Very good knowledge of Microsoft Applications

Interpersonal skills:
  • Strong customer service focus and communication skills
  • Willigness to work by schedules and deal with different customers
  • Strong interpersonal skills
  • Team spirited
  • Customer service experience

Company offers

  • Full training starts as soon as possible
  • Young, energetic and multicultural working environment
  • Modern working environment in center of Tallinn
  • Varied and interesting work and career opportunities in an international company
  • Motivation package and team events

Additional information

Working time is from Monday to Friday from 10.00-20.00 according to the schedules. All suitable candidates will be contacted.

Tallinn, Harjumaa
Job type:
full-time, employee or contract worker (shift work)
Expiration date:
13 January 2012
02 January 2012


Arvato, the biggest part of Bertelsmann corporation, is an international outsourcing service provider. Every day over 63,000 arvato employees in 36 countries are at work helping our customers achieve success in the market. We design and implement solutions for a wide variety of business processes throughout integrated service chains.

Arvato subsidiary in Tallinn, arvato services Estonia OÜ has around 400 employees working for several well known and international companies. From our call center in Tallinn we provide customer service in around 20 languages to airline companies, telecommunication providers, IT and health sector businesses etc. We are passionate about our role as a service provider and constantly working to ensure our customers success.

You can find more about us from